By accessing or using this website, you agree to comply with these Terms and Conditions. These terms apply to all users of the website and services offered by the laboratory.

1. General Use

The website provides information about laboratory services, tests, and related health resources.

All content is for general informational purposes and is not a substitute for professional medical advice.

Users must not misuse the website, including attempts to access restricted areas, transmit harmful software, or violate applicable laws.

2. Laboratory Services

The laboratory provides diagnostic tests and related services.

All test results and reports are provided based on the samples submitted and the procedures followed.

Test results are intended for the individual tested or the authorised healthcare provider.

Turnaround times for results may vary depending on the test type and laboratory processes.

3. Appointments and Sample Collection

Appointments for testing can be booked through the website, by phone, or at the laboratory.

Users must provide accurate personal information when booking tests.

Samples must be collected according to the laboratory instructions to ensure accurate results.

4. Payment and Fees

Fees for laboratory services are clearly provided at the time of booking.

Payments must be completed in full before tests are performed, unless otherwise agreed.

The laboratory reserves the right to amend fees at any time, with prior notice where possible.

5. Privacy and Confidentiality

All personal and medical information is handled according to UK privacy regulations.

Users should review the laboratory’s Privacy Policy for details on how data is collected, used, and stored.

6. Intellectual Property

All content on the website, including text, graphics, logos, and images, is the property of the laboratory or its licensors.

Users may view and download content for personal, non-commercial use only.

Copying, reproducing, or distributing content without permission is prohibited.

7. Limitation of Liability

The laboratory is not liable for any indirect, incidental, or consequential damages arising from the use of the website or laboratory services.

Test results are provided based on standard laboratory procedures; the laboratory does not assume liability for misinterpretation of results by third parties.

The website may contain links to external sites; the laboratory is not responsible for their content or accuracy.

8. Changes to Terms

The laboratory reserves the right to update these Terms and Conditions at any time.

Users are encouraged to review this page periodically to stay informed of any changes.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom.

Any disputes arising from the use of the website or services will be subject to the exclusive jurisdiction of UK courts.

10. Contact Information

For questions regarding these Terms and Conditions, please contact the laboratory via the designated contact point on the website.